FAQ
SHIPPING AND HANDLING
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All packages are shipped via USPS.
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Shipping is only a flat rate fee of $5.95 for standard shipping and $7.95 for priority shipping.
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Orders are shipped within 3-5 business days of being received.
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Once your order ships and a tracking number has been assigned, we’ll send you an email with all the details.
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Your merchandise will arrive to you in 7-14 business days depending on location unless Priority shipping is chosen.
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Merchandise will arrive within 5-7 business days if priority shipping is chosen.
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There will be extra delivery fees for orders that must be reshipped, intercepted or have address updates if the order has already been shipped to its original shipping destination. Customers will be notified of the cost before they are charged.
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We ship to all P.O. Boxes and APO/AFO addresses.
INTERNATIONAL TAXES AND DUTIES
All applicable custom fees, taxes and duties are the sole responsibility of the customer (even if you refuse any shipments upon delivery). Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Note, in rare occasions custom agents may delay delivery of some packages while clearing customs. Please contact your local customs office for more information.
RETURNS & REFUNDS
Unworn shirts can be exchanged within 15 days of delivery. Please include a copy of the invoice/receipt
slip that was sent with your original purchase if available. If a product is defective, it may be exchanged
for a new product which will be shipped to you at no additional charge. Please contact us before sending
any product back.
Returns should be mailed to:
JJCustomTees C/O Joseph James
2434 Miriam LN
Decatur, GA 30032
All sales are final outside the U.S.